SeatLumo Reservation
Every table. Every guest. Perfectly in hand.
Reservations, walk-ins, the waitlist and your live floor on one calm screen, so your team seats faster, turns tables smarter and remembers every guest.
No hardware to buy. Works on the phones, tablets and laptops you already have.
Sound familiar?
Bookings arrive by phone, WhatsApp, Instagram and walk-in, and live in a register nobody can read at 9 PM.
A table sits empty while a family on the waitlist gives up and leaves.
Your best regular walks in and is greeted like a stranger.
SeatLumo fixes all three, from one screen.
During service
Run service from one screen.
Your sections, tables and sessions, exactly as they are. Every table shows who is sitting there and for how long.
- Tap to seat a guest. When the table is done, one tap frees it.
- Everyone sees the same floor at the same moment, from the host stand to the owner's phone.
- Walk-ins and the waitlist sit on the same screen as bookings.
Before service
Every booking, from every channel.
Every outlet gets its own SeatLumo booking link and QR code. Phone calls, walk-ins, your website, Instagram and the dining apps all land in one list, each tagged with where it came from.
- Put the link on your website, Instagram bio and Facebook page, or add a "Book a table" button to your own website.
- An instant alert with sound at the host stand for every new booking.
- Birthdays, high chairs and notes right on the booking card.
Every guest
Treat every regular like a regular.
A guest book shared by your outlets, ready before the guest sits down.
- Visit history, VIP status, birthdays, anniversaries, dietary notes and seating preferences.
- Ask for feedback by WhatsApp after the meal. Low ratings reach the owner with the guest's comments.
- Bring your existing guest list from Excel or Google Sheets in one go.
One booking, start to finish
Every guest looked after, from the first tap to the last bite.
- The guest booksFrom your booking page, Instagram or a phone call. The host stand hears an alert instantly.
- You confirm in one tapA ready message opens in your own WhatsApp with the date, time and a link to change or cancel.
- A reminder on the dayFewer no-shows, and cancelled tables go back to walk-ins.
- Feedback after the mealGuests rate their visit. Happy guests are invited to review you on Google; a low rating alerts the manager straight away.
New booking via Instagram · 4 guests · 8:30 PM
Hello Meera, your table at Your Restaurant is confirmed ✅
📅 Sat, 14 Nov
🕖 20:30 · 👥 4 guests
To view or cancel your booking, tap here
Thank you! It's my husband's birthday 🎂
Lovely! We've noted it for the team. See you at 8:30 🙏
Saturday
A friendly reminder of your table today at 20:30 for 4 guests. See you soon!
Thank you for dining with us, Meera! How was your evening? Rate your visit
Meera rated 5 ★ · "Loved the dessert!"
Feedback and Google reviews
More five-star reviews. Fewer surprises.
After the meal, send a feedback request in one tap from your own WhatsApp. Guests rate their visit in seconds, on their phone.
- Happy guests get a one-tap link to your Google review page, while the visit is still fresh.
- A low rating sets off an instant alert in SeatLumo, so the manager can call the guest before it becomes a public review.
- Every comment lands in the guest's profile and in the owner's 1 AM report.
Your Restaurant
How was your visit, Priya?
Excellent
Loved the biryani and the service. We'll be back!
Send feedbackOnly Your Restaurant sees your feedback.
Thank you, Priya! 💛
Would you share your experience on Google? It helps other guests find us.
Write a Google review1:00 AMevery night
Wake up to last night's story.
At 1 AM every night, the owner and anyone they authorise get a clear email report. Every Monday, they get the full week. These are the real emails, from our demo restaurant.
- Covers against the same day last week, lunch against dinner, busiest hours and best sections
- Lost business, the waitlist, feedback and tomorrow's special guests by first name
- Live reports in the app too, with heat maps, lead times, party sizes and guest loyalty
After service
Numbers that run the business.
Covers, bookings, walk-ins, no-shows, time at the table, ratings and repeat guests, each compared with the period before.
- Last 7 days, last 30 days, this month or any dates you choose.
- One outlet or all of them together.
- Download as a CSV file for Excel any time.
Everything your floor needs. Nothing it doesn't.
From the first booking to the last table freed, on any phone, tablet or laptop. Every feature below is live today.
Before service
Reservations
- Take, change and confirm bookings in seconds
- Double bookings blocked automatically
- Your own online booking page and QR code for every outlet
- A "Book a table" button for your own website
- Every booking tagged with where it came from
- Booking confirmations and reminders sent from your own WhatsApp in one tap
- Booking alerts with sound at the host stand
During service
The live floor
- Your real floor plan, with every section and table
- Live table status for the whole team
- One tap to seat, one tap to finish and free a table
- Walk-ins and the waitlist on the same screen
- Guests can join the waitlist by scanning a QR code at the door
- QR self check-in: guests with a booking tell you they've arrived
- Any number of sessions, each with its own colour
- Smart seating: the best table suggested for each party
Every guest
The guest book
- Guest profiles with visit history and notes
- VIP status, birthdays, anniversaries, dietary notes and seating preferences
- A special-attention list for the next day, by first name only
- Guest feedback after the meal, requested in one tap on WhatsApp
- Happy guests get a one-tap link to your Google review page
- Instant alert in the app the moment a guest gives a low rating
- Event and party enquiries from your own enquiry form
- Import your existing guest list from Excel or Google Sheets
- Guest offers: birthdays, VIPs or lapsed guests, sent in one tap from your own WhatsApp, only to guests who said yes
After service
Reports and insights
- Daily report email at 1 AM for the owner and authorised staff
- Weekly report every Monday for the owner and authorised staff
- Covers trend, busiest hours and section heat maps
- Booking lead time, party size and guest loyalty
- Lost business, so you know what you missed
For owners and head offices
Control and ownership
- Several outlets under one login, with an all-outlets view
- Roles for owner, head office, general manager, manager, reservation executive, host and viewer
- Export your guest list and booking history any time
- Installs like an app on any phone, straight from the browser
Coming soon
Connections
- SeatLumo Connect: link your POS, starting with LUCID and then Petpooja, once partner access is approved
- Bookings from EazyDiner, Dineout, Zomato and Google syncing automatically, as each platform gives partner access. Until then, staff add them in a few taps.
- Automatic WhatsApp and SMS messages, once our WhatsApp Business and SMS registrations are approved
Two editions, one price
Start with Core today. When Connect launches, you upgrade without moving your guests, floor plan or history.
| Edition | SeatLumo Core | SeatLumo Connect |
|---|---|---|
| Status | Available now | Coming soon |
| Every feature on this page | Included | Included |
| POS connection | Not needed | LUCID first, then Petpooja |
| Price | From ₹667 a month per outlet | Same price |
See SeatLumo on your own floor.
₹1,499 a month, or ₹667 a month billed yearly at ₹7,999, per outlet, plus applicable taxes. Try it free for 7 days, no card needed.